Recent Posts

Here's Some SERVPRO Advice!

6/29/2022 (Permalink)

Having a restoration plan in place can save you a lot of money and grief after any damage has occurred at your Laguna Hills/Laguna Niguel property. The first thing to do is seek professional help. The sooner professionals can start the restoration, the better.

What do professional restoration services do?

As soon as you call in the experienced IICRC-certified business such as SERVPRO professionals, they assess the situation and develop a plan. Once the plan is finalized, they get to work.

Who covers the cost? 

Most damage restoration can be expensive. Filing an insurance claim is not always easy. If you need help, SERVPRO professionals can guide you in filing your insurance claim as well. Our technicians have years of experience in dealing with insurance companies, and they can help you through the process.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Cleaning With SERVPRO

6/17/2022 (Permalink)

Preventative Maintenance

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 

  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

We will get the job done right. For a cleaning backed by state-of-the-art equipment, over 40 years of experience and Professionals trained to the highest standards, call us today.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Fire Damage Restoration: Why You Should Leave It to the Professionals

6/16/2022 (Permalink)

Caved in Roof after a fire Caved in Roof After a Fire

Fire damage is a serious concern; the restoration work following it even more so. The extent of the damage from a blaze can set back both private homeowners and companies alike, though peace of mind can indeed be achieved by hiring the right team to do the restorative work

In the unfortunate event that your home or business establishment of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA or nearby areas gets ravaged by a fire, never even once think that the subsequent restoration work is something worth a DIY approach, and the same goes for water damage restoration endeavors. The following passages will explain why.

A good reason involves the damaging elements. If you think that the flames alone do all the destructive work, you’re quite mistaken. Much of the smoke from a fire can indeed settle, but it leaves considerable amounts of smoke particles behind. These can embed into walls, ceilings, carpets, furniture, and other belongings. If left uncleaned they can lead to foul odors.

In addition, smoke can also damage electronics. Almost all gadgets aren’t specifically created to withstand high humidity and heat very well, let alone a smoke film. When smoke gets into your electronic equipment, they can short circuit. Smoke residue also acts as a kind of insulating cover over the gadgets’ heat-producing components, making the devices more prone to overheating and premature failure. Smoke’s extremely corrosive nature makes all these possible. 

This is where fire damage restoration pros from companies like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon, CA which serves your area and other close communities, come in. We come in and use a special piece of equipment called an ozone machine, which is perhaps the best solution available when it comes to getting rid of smoke or soot that you can't do on your own. Ozone machines are made to run for days at a time inside a fire-damaged home that’s been sealed, but using them yourself poses several risks—ozone itself is very toxic, and ozone machine rentals are expensive. 

Note that it’s not just smoke that can damage your home in different ways. The resulting ashes can, as well. This is because the ash produced by fire is acidic—everything it touches will suffer discoloration over time. Acid from ash is so potent that nearby plastic items can start deteriorating in mere minutes. Should the ash stay for more hours, other items such as fiberglass and appliances will also start to turn yellow, and metals will tarnish. Lastly, pros can effectively get rid of lingering odors and prevent further damage by removing any more unwanted contaminants.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Is it Allergies or is it Mold?

6/15/2022 (Permalink)

SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, CA recongnizes that residents who are allergic to pollen can take a breath in the winter, when there isn't enough of the allergen going around. 

If pollen is the major culprit of allergies in spring, what could be triggering the condition in winter? Experts point to three main sources: dust mites, animal hairs, and mold.

Mold, in particular, can be a major concern in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon during winter when precipitation is at its highest. Mold needs water and air to survive and thrive, and the dampness that winter rains bring certainly provides this.

Moreover, it is not only the elements that can leave moisture around a home. Domestic disasters, such as basement flooding and burst pipes, can leave behind enough wetness to promote mold proliferation. With this in mind, residents should immediately call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, water damage restoration experts when these wet domestic crises take place.

Water can seep into cracks and crevices, and linger long enough to give mold spores the breeding ground they need to grow. The professionals use high-power equipment and proper knowledge to thoroughly dry affected areas and thus prevent mold from thriving.

If mold has started to spread, homeowners and business owners can also rely on our team of experts to save their properties from total loss. Technicians from companies like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, will conduct tests to determine where and to what extent the infestation has taken place, and perform the necessary remediation and decontamination procedures.

Residents who are unsure if mold has already taken root in their homes should watch out for signs of allergy. It could be coming from undetected mold growth, which should be removed before it causes a bigger disaster and winter illnesses.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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Signs Your Bathroom has a Leak or Mold Problem

6/15/2022 (Permalink)

Mold in the Corner of a shower Mold in the Corner of a Shower

Bathroom plumbing leaks often do not become evident until damage has been done to the walls or ceiling. Subtle signs of water leaks in your bathroom often indicate the need to seek professional water damage restoration company, like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon.

Subtle Signs: Keeping your Sight and Smell Alert

Though pooling water and other telltale signs of faulty plumbing may be absent, you only need to use two of your senses to detect potential water damage: sight and smell.

First, check for any changes in wall paint or wallpaper adhesion in and around the bathroom that could signify the presence of moisture in the walls. You might also notice an earthy smell emanating from the bathroom, however this can be hard if you recently cleaned it.

Another potential sign of a damaged wall is if there are stains or warped textures. If so, you can suspect that the walls had already been subjected to water leaks from your bathroom. Plumbing problems could also affect the ceiling, which then cause it to sag and leak with water that has accumulated around it.

The biggest sign of a water leak in the bathroom is the presence of mold and mildew.

Ever wondered why, despite all your efforts to clean your bathroom, mold and mildew simply won’t go away? While you might think it normal for mold to accumulate inside your bathroom, especially around the corners, it is not. Be alarmed the moment you see mold on wall surfaces located in or outside the shower area.

What to Do?

Deal with them as soon as possible! You can start by shutting off the water supply to identify where the leak might be coming from, then have a plumber take care of the problem. At the same time, be sure to consider the kind of mold damage restoration services offered by a company like SERVPRO. 

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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SERVPRO Can Help You With Slab Leaks

6/14/2022 (Permalink)

At SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon, we see first hand all the ways a business or home can be affected by water damage. One of the most popular sources of water damage we see is caused by a slab leak. A slab leak occurs when the water lines beneath your business or home’s concrete slab start to leak. When this happens, the leak can end up damaging multiple areas throughout your home. 

But fortunately, companies like SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon exist to help remove the water damage from your home. Our staff has the experience and knowledge required to remove water damage properly and efficiently. To learn more about our services, contact SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon.

In the past few weeks, we have received quite a few phone calls from homeowners finding signs of water damage caused by slab leaks. Here are just a few of their experiences:

Slab Leak Affects Multiple Rooms in a Rancho Santa Margarita Home

Our call center recently received a call from a homeowner in Rancho Santa Margarita who had detected water damage in her home. Not sure how the damage originated, she decided to call her plumber for assistance. Her plumber stopped by and let her know that the water damage was coming from a slab leak. He repaired the leak and recommended that she call SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon for help with the water damage removal process. She gave us a call immediately.

After talking to the homeowner on the phone, we sent one of our Project Managers out to inspect the damage. His inspection showed water damage in the kitchen, hallway and bathroom. He knew that this was the perfect job for SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon, so he decided to call out the rest of our team to get started on the cleanup process. 

With our team of technicians present, we started by removing some of the laminate flooring in each room. Due to the severity of the slab leak, the laminate started to come up, which led us to remove the affected areas, such as the drywall. To make sure that every ounce of water damage was completely removed from the home, we completed the project by setting up our heavy duty drying equipment in all the affected areas. 

In the end, the homeowner appreciated our ability to remove all signs of water damage from her home. She let us know that if water damage affected her home in the future, she knew exactly who to call: SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon.

Slab Leak Causes Severe Water Damage to a Home’s Wood Flooring

Another homeowner in Orange County reached out to us through our call center after he discovered some water damage affecting his wood flooring. Having never dealt with water damage before, he decided to go on Yelp and searched for the best water damage remediation companies in Orange County. After reading several positive reviews, he knew that there was only one company he could go with: SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon

When we talked to the homeowner on the phone, he let us know that the damage seemed to be coming from a slab leak. We decided to send our Project Manager out to the home immediately to perform an initial inspection. After taking a look around the home, it appeared that the wood flooring as well as some drywall had been affected by water damage in the bathroom, hallway and underneath the staircase. He knew that the damage had the possibility of spreading to other areas of the home and asked SERVPRO of Rancho Santa Margarita/Coto De Caza/ Trabuco Canyon to start working on a remediation plan.

With a plan in place, the rest of our team made their way out to the home to begin the cleanup process. We ended up removing the affected drywall, but fortunately, we were able to save the wood flooring. By strategically placing drying equipment in the affected areas and drying out the saturated framing studs, there was minimal removal required.

The homeowner was very impress with our results. He appreciated our hard work and excellent customer service. We were happy to help!

Don’t let a slab leak ruin your home – contact us today!

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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Water Damage Goes Hand in Hand With Fire Damage and SERVPRO Can Help With Both

6/10/2022 (Permalink)

Water and fire are the two most common disasters to befall a home. Fire damage is usually easy to see, but fire leaves behind smoke and soot damages even in places the fire never touched. Water damage is also easy to spot if your home had been flooded or you have a serious plumbing problem. However, it can also be hidden behind walls, in flooring and the attic or basement, which is just as dangerous.

Dealing with Water Damage

Water damage restoration in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon is often required after a fire because of the liberal use of water to extinguish the fire. This water may cause even more damage to the property and belongings than the actual fire caused. Carpets, upholstery, clothing and other absorbent material may have become soaking wet and would need to be removed and replaced. Only a professional water damage restorer, such as SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, can determine what items can be cleaned to their pre-damaged condition and what items need to be replaced.

It is recommended that action be taken immediately, because the longer the damage is left unattended, the bigger the chances of it eventually becoming a breeding ground for bacteria, mold, fungus and mildew, much sooner rather than later. The excess water needs to be removed and the area completely dried. A professional will also have the expertise and equipment to detect hidden moisture that could develop into potentially toxic mold.

Putting Out Fire Damage


Fire damage in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon may consist of blistering on the walls, soot settling on everything and the odor of smoke on clothing and furniture. This odor is not removable by standard means and requires the special equipment of professional restoration experts who use ozone neutralizers and other means.

When looking for a water or fire restoration company in Rancho Santa Margarita/Coto De Caza/Trabucco Canyon, it’s recommended to approach a company that will give immediate help. The longer you wait for restoration, the more difficult the job will be.

You can expect highly trained technicians, like us here at SERVPRO to use the latest restoration equipment. Whether you have a small kitchen fire or a completely destroyed room, it’s worth calling a professional to examine the area. It’s the same for flooding. Even the most minute exercise of due diligence can help save your house from an even bigger damage. It’s a simple step to make, with little cost attached to it, especially when you look at it from the perspective of saving your home as much as you possibly can.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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What Happens After a Fire in Your Home

6/8/2022 (Permalink)

Experiencing a disastrous event such as a fire in your home is a highly taxing and unfortunate circumstance. Now, you find that you must also deal with the aftermath of the fire in order to restore your house to its former state. However, even if the fire had already been put out, the house still poses a certain degree of danger. What you need is a fire and water damage restoration company like SERVPRO in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. 

Hidden Dangers

After a fire, the house has been damaged to an extent that it is unfit for anybody to enter it, especially if high pressure water was used for extinguishing it. It is likely that your house has not only been damaged by the fire but the water as well, therefore, the foundation and the entire house’s structure has been weakened from its exposure to the elements. Entering the house in such a state will be dangerous.

Determine Safety

Before you check how severe the damage is, determine if the house is safe to enter by asking the fire fighters if it is safe to go inside.

At this point, they should have already extinguished the fire, established a safety zone, and conducted an extensive inspection to confirm that it is indeed safe. Keep in mind, however, that if the damage is too severe, you may not be allowed to enter at all.

Get Professional Help

Now, you need to bring in the help of the experts. Contact a company that specializes in fire damage restoration such as SERVPRO in Rancho Santa Margarita/Coto De Caza/Trabuco Canyon. Don’t attempt to undertake the restoration yourself especially if you have no experience or the appropriate protective gear.

Your house could have multiple types of damage from the fire like ash, soot, smoke, charring, odor, as well as water damage. The experts should be equipped to handle all of these.

Prevent Further Damage

Leaving it to the professionals doesn’t mean that you can’t do your part to help the process of restoration. If your house is not so heavily damaged and the professionals say that it’s safe to enter, you can help prevent further damage by opening all windows to allow for air to flow freely. Otherwise, mold and mildew would have a chance to grow.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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Prevent Home Fires: Dryer Vents

6/8/2022 (Permalink)

dirty vent Vent in Need Of Cleaning

For most of us, convenience is everything. This is especially true in our homes. Imagine where we would be without the Air Conditioner, Dishwasher, or Microwave. You may remember the days of collecting all your quarters and going down to the Laundromat to do laundry. However, there was a benefit to that.

The benefit: not having to clean your Dryer Vents. Hardly any of us think about cleaning our vents or even know we should be. The fact of it is Lint accumulates in our dryer vents overtime. We can see a sample of this when we reload our dryer and clean out the small vent trap. Now imagine that on a larger scale. Say you've lived in the same home for 10-15 years+ and never had the vents cleaned...They'd be clogged!  

The truth of the matter is we sometimes take convenience for granted. That mistake could cost us our home, or even our life. Around 2,900 Dryer Fires are reported each year. How can we bring this statistic down? Clean our Dryer Vents.

How do you know if you need your vents cleaned?

  • Your laundry may take longer to dry. 
  • The dryer may be hotter to the touch than usual. 
  • A burning smell may be present when the dryer is running. 

For professional clean up and help

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabucco Canyon at (949) 472-0992

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The SERVPRO Difference - Air Mover

6/7/2022 (Permalink)

What are Air Movers?: 

Air Movers are industrial fans that come in different sizes for different uses. One thing they all have in common is that they move or blow air around a job sight. The result of that moving air allows the wet areas to dry.

Why Are They Important?: 

Air Movers are crucial to the drying process of a job. More fans doesn't necessarily mean faster drying. These fans are placed strategically for optimal drying time. After 3-5 days of constant use, the wet area will be dry.

Though they don't work alone. Dehumidifiers carry a heavy responsibility on the job sight by removing any moisture in a room. A separate post will be available regarding dehumidifiers and their functions.   

Hiring a professional like SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon right after a water leak can save you time and money.

Call SERVPRO of Rancho Santa Margarita/Coto De Caza/Trabuco Canyon at (949) 472-0992

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